Notation based on the Act on Specified Commercial Transactions
Business name Food Curate Lab Co., Ltd.
Business manager Kohei Saito
Address 1-11-18 Nakameguro, Meguro-ku, Tokyo
Email address customer@foodculatelab.com
Phone number If you request to the above email address, we will disclose it without delay.
Selling price of the product Please see the prices displayed on each product's purchase page.
Additional costs required besides the product price 1. Shipping fee Please see this page for the amount of the shipping fee. 2. Communication fees incurred for access to this service The costs for internet connection fees and other telecommunications lines must be borne by the customer. The amount of these costs will depend on the service provider and other businesses with which the customer contracts.
Payment methods ・Credit card (limited to the credit services displayed separately on this service)
Payment timing for product price ・Credit card: Depends on the payment date set by the credit card service provider used at the time of payment. Please contact the provider for details.
Product delivery timing We will ship within the number of days displayed on each product's purchase page. For subscription plans, we will ship according to the frequency and timing specified for each plan.
Liability for non-conformity of the contract In the event of damage or contamination due to accidents at the time of shipment, or if there is a discrepancy with the ordered product or quantity, if you contact us within 7 days after receiving the product, we will handle returns and exchanges. In the case of a return, please return the product according to our instructions, and in the case of an exchange, we will promptly ship a replacement product. The costs for the return and delivery of the replacement product will be borne by us.
Returns, contract cancellations, and order cancellations due to customer circumstances that do not fall under the cause of liability for non-conformity of the contract are not accepted unless you contact us by the specified deadline based on the return policy and return/exchange conditions set for each product. If you wish to return or exchange, please contact us according to the method specified by us. Cancellations due to customer circumstances can only be made if you notify us by the specified method by 16:00 on the same day for orders placed by 14:59, or by 16:00 the next day for orders placed after 15:00. The cancellation of ongoing sales contracts in subscription plans can be done by contacting us by the cancellation deadline specified by us at the time of purchase application, based on the method designated by us. However, if a minimum usage period is specified, cancellation during that period is not possible.
